Frequently Asked Questions

Frequently Asked Questions (FAQ)

Shipping & Delivery

How long does delivery take?
We ship within 1-2 business days. Delivery time is typically 2-5 business days within Germany.

Do you ship internationally?
Yes, we ship to many European countries. Shipping costs will be displayed at checkout.

Payment & Security

Which payment methods do you accept?
We accept all common payment methods including credit card, PayPal and bank transfer.

Warranty & Returns

Do the watches come with a warranty?
Yes, all our watches come with a manufacturer's warranty. The exact warranty terms can be found in the product description.

Can I return my order?
You have a 14-day right of return from receipt of the goods.

Product Information

Are the watches authentic?
Yes, we guarantee the authenticity of all our luxury watches. Each watch is delivered with original packaging and certificates.